Engagement: Applying Social Action to Business

There was a certain prevailing notion about business that I and many others from my generation experienced as we ascended the rickety and treacherous ladder to adulthood: it is by definition amoral. Profit is the holy grail, and any people, animals, or environments in the way of that goal were to be swept aside. Well, another part of adulthood is also sweeping aside the preconceived notions fostered in the boiling cauldron of teenage angst, so with that said, I'd like to put forth a proposition. The strongest businesses are those that can actualize and engage their intended audience. Social action is as large a deciding factor in the marketplace as it is when rallying for causes. People need to feel involved. With the advent of social media, we are all connected for better or for worse. There are no more numbers, only names. That's a liberating thought, isn't it?

As a result of this movement, it's no longer easy to get away with inundating potential customers with impersonal spam. Instead, it's necessary to learn about and nurture the connections you wish to make (see my lead nurturing article for more on that). An effective marketing campaign in the modern corporate landscape should take more cues from non-profits and social change efforts than it does from risk analysts and financial planners.

An emerging company that embodies this new mode of thought is Dailybreak. They market not only a product, but an experience as well. How? Through interactive snippets of content called challenges. These unique digital packages encourage consumer participation, what Dailybreak calls, aptly enough, social actions. Whether through a bite-sized game, a photo contest, a public vote, or an abundance of other options, Dailybreak pulls people in and makes them feel as though they are a part of something. This may sound familiar, as it is a very similar model to the one that Kiva uses, which I discussed in an earlier post. Social responsibility influencing corporate culture. Who'da thunk?

Anyway, I find Dailybreak's approach so fascinating because it can be applied almost anywhere. Just find the interactions most appropriate to your particular line of interest and off you go. The best part is that there's no way to be disingenuous here. To follow such a model necessitates a deep understanding of your audience and a genuine interest in connecting with them on a personal level. The old methodologies of simple trickery go out the window in this scenario. Corporations now have to be responsible in order to even attract customers.

Bravo, I say. Bravo to the Age of Information. As Neal DeGrasse Tyson put it, "We are all connected to each other biologically; to the earth chemically; to the rest of the universe atomically." The more that business assimilates this truth, the more ethical practices will prevail and the more people will get what they need instead of just meeting a series of transient, fleeting, implanted wants. Keep that in mind the next time that you advertise, and I wish you the best of luck in finding those in the world who need what you have to offer. They're out there, I promise.

#TweetFiction, Video Marketing, and General Excitement

This week has been one of the most eventful in recent history for me. So much discovery, exploration, and imagination is flooding my mind that I simply have spill such wondrous brain contents here. In terms of authorly-type activities, the ideas have been flowing, and to start I'd like to articulate a concept upon which I've been musing of late: #TweetFiction.

Similar to the flash fiction of luminaries such as Warren Ellis, #TweetFiction further condenses the concept to work within the scant 140-character confines of everyone's favorite social media platform. Thus far, it seems that about two sentences is the average workspace afforded. I've published four or so entries on my Twitter feed as concepts pop into my head. This is a wonderful brainstorming tactic, as it galvanizes the ol' neural connections and, in my case, leads to springboards for longer form fictional endeavors.

Being interested as I am in connection and perspectives, I'd like to extend an invitation. All ye writerly types, flood the Twittersphere with your dazzling creations. Pass it on, share the wealth, and provoke thought in a region of the web so often perceived (unfairly) as a source of irrelevant trivialities. Whether you're a fan of the real, fantastical, or scientific, this format offers a way to send out polished nuggets of verbal excellence to the world. Consider this the beginning of your manifesto: creativity and expansion. After all, isn't life boring if it's all defined for you?

Continuing on the track of creativity, I've recently become acquainted with an industry that has me quite excited: video marketing. Ranging from whimsical to instructional, these pieces of content highlight the importance of the emotional resonance that I spoke of in my last post when it comes to selling products and services. In our Big Data-centric society, the visual content is often of even higher importance than the verbal message. As Eddie Izzard put it, "It's 70 percent how you look, 20 percent how you sound, and only 10 percent what you actually say." Now, this isn't to say that verbal content should go out the window; my point is more that the visuals should match and amplify the message.

One of the best examples I've found of this amplification lately is the work being done by Wistia, a video marketing group out of Somerville, MA. They've managed to push for change in the marketing industry in ways that inspire others and spark conversations about where the industry as whole should head. Most important in my mind, however, is their generosity. Not only do they offer masterful solutions to clients, they also have numerous free resources available to the general public. One of their newer efforts is the Wistia Learning Center, a portal in which the company expounds upon the various aspects of video marketing. Whether it's the nuts and bolts of production techniques, the cerebral process of concept design, or the analytical intricacies of measuring video success, Wistia has it covered. Their easy-to-digest content is enlightening and integral to the building of success in the industry. Additionally, they offer free hosting for three videos to anyone who makes an account so that both the resources and opportunity to learn are within reach. Check them out if you have time.

Well, this brings us to the end of another scintillating installment. I hope to see #TweetFiction and videos popping up across the untamed vastness that is the Internet. Remember, construct your lives one moment at a time, and always broaden your perspective.